![]() In my experience these packages sometimes show up. So now, Sorel has my $$$ and I have no hiking boots that I planned to use this weekend and I am told that there is a 7-14 day investigation that needs to happen. No package anywhere outside, and the signature that the Sorel rep showed me is not my signature. "Your package was delivered and signed for by you." Um no, I was in bed. Amazon uses them often and at least Amazon leans towards the customer is right and makes things right, immediately. MANY MANY poor experiences with Lasership. They just don't care!!!! Store is stuck with lose, I did not get my item that I ordered and paid for, and someone got to keep something of value that they did not pay for or asked for. DO NOT TRUST LaserShip to delivery anything. So now LaserShip's error is the store's problem. Also, LaserShip said they really can't reprimand the delivery person as it was the first time they ever made a mistake? So how does that delivery person know of their carelessness? After a 2 day investigation, they told me to contact the store as there is nothing that they can do. They made NO attempt to retrieve the package from the wrong house saying that they are not allowed to go back to get misdelivered packages. I called LaserShip immediately upon receiving the email. I received an email that the package was delivered but the picture of the front door WAS NOT MY FRONT DOOR. LaserShip delivered my package to the wrong address. One day you will say “thank you” for every detail kept filed away.LaserShip Delivered Package to Wrong Address Get in the habit of processing managing them properly now even if it seems like a lot of work. Shipping, billing details, total, productsĭiscussed above documents are important when you are online merchant as well as the buyer. Return of credit to customer in case of refund Invoice VS Delivery Slip VS Credit Slip: ComparisonĪ note sent to the buyer informing about contents of the package You must therefore start in ORDERS section. PrestaShop credit slip is generally created AFTER you have confirmed the return of a product from a customer. In this case you will have to create a PrestaShop credit slip.Ĭredit slips are receipts that are issued by you (the merchant) to your customer that acknowledge an accepted return of merchandise. It is often required to be able to correct an order error or provide some way to return credit to a customer of your shop. This will help the business to estimate the expenses and ensure better level of customers’ satisfaction. It serves two purposes: helps the receiver make sure that all the correct items were delivered and also is a proof of package delivery, as a copy of the slip, signed by the buyer, is returned to the seller. Generally, this document accompanies goods at they way of shipment, listing description, grade, and quantity of the goods delivered. PrestaShop delivery slip can be included inside the package/box or enclosed in an envelope attached to the outside of the package. There you will also see company logo, purchasers’ information, but not financial info (price). Moreover, PrestaShop invoice can be adjusted to show information relevant for you as store owner and for your clients.Ī delivery slip is a document included with an order when it is shipped to the customer which shows what items are included in the package. Invoices contain such information as shipping and billing details, description of goods supplied, rate, expenses, total order amount calculated, payment method, carrier etc. Basically, it is the bill for purchasing from your company.Įach time an order from your shop is validated, an invoice is sent out to the customer. Invoice is the method of recording the sale of goods or services provide. Let’s discover each notion and then compare them. In PrestaShop the most common ones are – invoices, delivery slips and credit slips (memos). The types of documents you send out to your customers depend on the type of your business. Thus, this agreement is official, it should be recorded or documented with appropriate electronic documents. Selling goods or services online, a buyer and a seller enter into an agreement to when completing a transaction. ![]()
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